At Dhaani, all sales are final.

We do not offer refunds on any orders, including:

  • Change of mind

  • Wrong size/selection

  • Discounted or regular items

Refunds are only possible if the product arrives damaged or incorrect, and proof must be provided within 24 hours of delivery.

For damage/incorrect item claims, please email us at support@shopdhaani.com with:

  • Order number

  • Clear photos of the product

  • Packaging images

If the claim is approved, we will offer:

  • A replacement (if available)
    or

  • Store credit