At Dhaani, all sales are final.
We do not offer refunds on any orders, including:
-
Change of mind
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Wrong size/selection
-
Discounted or regular items
Refunds are only possible if the product arrives damaged or incorrect, and proof must be provided within 24 hours of delivery.
For damage/incorrect item claims, please email us at support@shopdhaani.com with:
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Order number
-
Clear photos of the product
-
Packaging images
If the claim is approved, we will offer:
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A replacement (if available)
or -
Store credit
